Privacy Policy for Diamond Aire Mechanical

This Privacy Policy outlines how Diamond Aire Mechanical (“we,” “our,” or “us”) collects, uses, and protects any information you provide when using our website at https://www.diamondairemechanical.com/ or communicating with us directly. We are committed to ensuring your privacy is protected and your data is handled with care.

1. Information We Collect

We collect personal information that you voluntarily submit through forms, email, phone calls, or other direct contact. This may include:

• Name
• Contact details (such as phone number and email address)
• Service address
• Project or service inquiries

We are the sole owners of the information collected on our site and through direct communications.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries or service requests
• Schedule appointments or provide services
• Improve customer support and communication
• Inform you about service updates, promotions, or important policy changes (only if you consent)
• SMS consent is not shared with third parties or affiliates for marketing purposes.

We do not sell or rent your personal information to third parties. Your information will only be shared as necessary to fulfill your request (e.g., dispatching a technician).

3. Your Choices & Data Control

You may opt out of future contact from us at any time. You also have the right to:

• Request to see what data we have about you
• Ask us to correct or delete your data
• Express concerns about how your data is being used

To make any of these requests, contact us via the phone number or email listed on our website.

4. Security Measures

We take the security of your personal information seriously. All sensitive information (such as payment details) submitted via our website is encrypted and securely transmitted using SSL (Secure Socket Layer) technology.

Access to personal information is limited to employees who need it to perform a specific job (like billing or customer service). Our servers and systems are maintained in a secure environment.

5. Contacting Us

If you have any questions or believe we are not adhering to this policy, please reach out:

📍 Diamond Aire Mechanical
🌐 Website: https://www.diamondairemechanical.com/